Terms and Conditions

These terms and conditions are the terms and conditions upon which Muscari Blue Flower Studio makes available to you and any of our services which are accessible on or via the Muscari Blue Flower Studio website.

1. Muscari Blue Flower Studio Products

1.1 All Muscari Blue Flower Studio Products as depicted on this website (as may be varied from time to time) are available throughout Edinburgh, The Lothians and Fife.

1.2 Muscari Blue Flower Studio Products may be delivered in bud to ensure longer life.

1.3 All Muscari Blue Flower Studio Products are subject to availability. In the event of any supply difficulties, we reserve the right to  substitute a Muscari Blue Flower Studio product of equivelant value and quality without notice.

1.4 In the event that we are unable to supply the Muscari Blue Flower Studio Product or any substitute product to you at all, we shall notify you as soon as it is reasonably possible and shall reimburse your payment in full and in any event  no later than 30 days after the intended delivery date.

2. Prices

2.1 Prices listed within the Muscari Blue Flower Studio  service are valid for a maximum of 14 days of submitting your purchase form.

2.2 Prices include VAT. Local delivery charge £5.00.

3. Orders/Payments

3.1 We accept payment through Paypal and by all major credit and/or debit cards. By clicking on the 'Continue' button on the order form, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the Muscari Blue Flower Studio website.

3.2 As part of our checkout process you will be given the opportunity to check your order and to correct any errors that may have occured.

3.3 Cancellation of orders will be subject to 20% handling fee.

4. Delivery

4.1 Muscari Blue Flower Studio local delivery charge of £5.00 will be applicable within a 15 mile radius of South Queensferry. 

4.2 Muscari Blue Flower Studio STRONGLY advises that the sender informs the recipient to expect a delivery.

4.3 Should you require your delivery to be made within a specific time period a 'deliver before 1pm/deliver after 1pm' service is available. A charge of £2.00 will be made for this service in addition to the local charge of £5.00 (with the exception of Sympathy items). If you require this service a note must be added to your order detailing 'before 1pm delivery' 24 hours in advance.

4.4 Incorrect personal details may result in problems or delays in delivery, so before placing an order please ensure that you have included full address details including an accurate postcode of the intended recipient and your daytime contact telephone numberor email address so that we can notify you in the event that any delivery problems are encountered.

4.5 In case of delivery to certain locations where a third party is involved, such as hospitals, airports, hotels and ships, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your own recipient.

4.6 In some flats/streets please be aware that neighbours may sign and recieve deliveries for neighbours. You should be aware of this when placing an order for delivery. If a delivery has not arrived in time it is likely that a neighbour may have accepted and signed for a delivery on the recipients behalf. Please therefore notify the recipient to check with neighbours.

5. Muscari Blue Flower Studio Customer Service

5.1 Im the event that you are not satisfied with the Muscari Blue Flower Studio service, any complaints should be addressed in the first instance to:
By email : info@muscariblue.com
By telephone : 07742021437
By Post : Customer Care
Muscari Blue Flower Studio
10 Echline Park
South Queensferry
EH30 9XQ

5.2 Because of the perishable nature of our products and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 1 working day of the date of delivery or intended delivery of your purchase.

6. Disclaimer

6.1 Whilst we agree to use our reasonable endevours to ensure that the Muscari Blue Flower Studio Site and/or the Muscari Blue Flower Studio service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interuption of the Muscari Blue Flower Studio site and/or the Muscari Blue Flower Studio service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Muscari Blue Flower Studio site and/or the Muscari Blue Flower Studio service impossible or impractical.

7. General

7.1 We reserve the right to supplement and ament the Terms and Conditions on which you are permitted access to the Muscari Blue Flower Studio Site and/or the Muscari Blue Flower Studio service from time to time. We will post any changes on the Muscari Blue Flower Studio site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Muscari Blue Flower Studio site. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.

7.2 Additionally we reserve the right to suspend, restrict or terminate access to the Muscari Blue Flower Studio site and/or the Muscari Blue Flower Studio services for any reason at any time.

7.3 We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 1998 (as replaced, modified or re-enacted from time to time). We shall only use personal data recieved from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.

7.4 A person who is not a party to the agreement between you and us has no rights under the contracts ( Rights of Third Parties) Act 1999 to enforce any of the Terms and Conditions but this does not affect any right or remedy which exists apart from that act.

7.5 Save in respect of fraudulent misrepresentation, this agreement (including any documents and instruments reffered herein) supersedes all prior representations, arrangements, understandings and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.

7.6 Your purchase will be deemed to have occured in the UK. These Terms and Conditions shall be governed by and construed in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English Courts.

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